Information Collection and Use

Top Tax Defenders is the sole owner of the information collected on toptaxdefenders.com. Top Tax Defenders collects information from our users at several different points on our website.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as email address. Out of respect for our users privacy we provide a way to opt-out of these communications.

Customer Service

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Surveys [& Contests]

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information Users’ personally identifiable information is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, they may not use users’ personally identifiable information for any secondary purposes.

Security

This Web site takes every precaution to protect our users’ information. When users submit sensitive information via the Web site, their information is protected both online and off-line.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users’ information is protected.

General Disclaimer

Monetary estimated amounts are based on previous results; individual results will vary depending upon your ability to provide Top Tax Defenders with timely and accurate information. Fees are not included in resolution/settlement outcomes. We cannot guarantee that your tax liability will be lowered by a specific amount or percentage, or that your tax liability will be paid off within a specified time period. Top Tax Defenders will offer possible solutions to a prospective client after all relevant information is obtained during the initial consultation. While solutions will be offered to client, there is no guarantee of results implied or otherwise.

FTC Disclaimer

In accordance with the FTC guidelines concerning use of endorsements and testimonials in advertising, Top Tax Defenders would like to make you aware of the following:

Testimonials appearing on this site are actually received via text, audio or video submission. They are individual experiences, reflecting real life experiences of those who have used our products and/or services in some way or another. However, they are individual results and results do vary. The testimonials and/or case studies are received from our customers and attorneys and CPAs. They are partially dependent upon each customer’s individual situation and cooperation. We do not claim that they are typical results that consumers will generally achieve. Each client's case predicated upon their own unique set of circumstances and fact set.

Contact Information

If users have any questions or suggestions regarding our privacy or disclaimer policy, please contact us.

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